Shipping policy
Order Processing & Dispatch
We prepare and dispatch all orders within 1–5 business days after payment confirmation, reducing waiting time to ensure customers receive their purchased items promptly.
International Shipping & Delivery Time
Our standard international delivery typically arrives within 7–15 days. Delivery times may vary depending on your shipping destination and local customs clearance progress. You can select the rush shipping option at checkout if you need expedited delivery.
Shipping Cost Calculation & Transparency
Shipping fees are calculated in real time based on your order weight and shipping destination. The exact shipping cost is clearly displayed at checkout with zero hidden fees or extra charges.
Customs Duties & Import Taxes
International shipments may incur customs duties or import taxes set by local customs authorities. All related fees are the sole responsibility of the order recipient. We recommend checking your local import regulations before placing an order to avoid unexpected costs.
Packaging & Shipping Protection
We use high-strength, shockproof and insulated packaging materials to protect fresh goods and keep all items safe during transit.
For high-value orders, we provide optional shipping insurance at checkout, bringing extra protection and peace of mind for your shipments.
Delivery Inspection & After-Sales Service
Upon delivery, please inspect the outer packaging carefully. If you find any damage, leakage or severe deformation, take photos as evidence, refuse to sign for the package, and contact our team immediately.
If any product defects are found after signing for delivery, please notify our customer support within 48 hours. We will verify the issue and arrange suitable return, exchange or other appropriate solutions.
Customer Support
If you have any questions about shipping, customs or delivery procedures, our customer support team is ready to assist you. Feel free to reach out anytime for prompt guidance via email: service@noahbyte.shop or phone: +64 22 910 4738.
Thank you for choosing NOAH HARRIS! We continually refine our logistics to deliver a faster, safer, and worry-free shopping experience.